cielo24 realizes 20% increase in daily throughput
cielo24 is a video solution company that engages several thousand freelances on a daily basis. With WorkMarket, the firm can efficiently recruit, onboard and pay their contractors, helping to ensure workers meet requirements while better positioning the business for increased market demand.
cielo24 offers quality video data solutions to clients worldwide in the online education, news and entertainment markets. The company engages several thousand freelance transcribers, writers and editors on any given day.
The firm needed to efficiently recruit, onboard and vet a large volume of freelancers, while also having the ability to quickly identify and engage workers to meet short turn-around times. Furthermore, paying contractors was a manual, labor intensive process, and they needed a better way to pay workers quickly and accurately.
The solution and results
cielo24 looks to WorkMarket for help streamlining and automating workflows for faster onboarding. The platform helps the company vet and screen workers, helping ensure the company's high worker quality standards are met. Additionally, faster verification processes allow the firm to quickly identify and engage the right workers to meet customer demand and scale their business.
"We can now recruit and onboard more quickly than before, with a 20 percent increase in daily throughput.”
With high volume needs, cielo24 uses sophisticated methods for segmenting both projects and workers to meet rigorous requirements for their assignments. They leverage WorkMarket's Labor Clouds to create pre-vetted contractor pools, which are organized by worker type and skill level. As a result, they are now able to quickly and easily match the right workers to the right job.
"With WorkMarket, we have greater control over assessments during onboarding, which in turn gives us a better gauge of the quality of the workers we have available to us."
Quick, compliant payments
In particular, WorkMarket's payment engine was a considerable upgrade. Previous manual methods were labor intensive and difficult to manage. Automatic filing of year end tax forms was an added valuable benefit. Overall, WorkMarket provided a much more manageable payment process, allowing the company to devote more of its resources to growing the business.
"WorkMarket has given us peace of mind knowing our workers are getting paid properly, so we can focus on making sure assignments are going out to the workforce."
"We needed a robust platform that could handle not only the volume of workers but the onboarding demands of our specific business needs. We found the WorkMarket platform ticked all the boxes."
Senior Director, cielo24
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