Use Case: IT Field Services
Go all in on IT.
Your one-stop shop for finding top talent, onboarding, and paying your IT field services contractors. You can also leverage our platform to manage work orders.
IT field services industry: The challenge
There is increasing demand for IT field services talent. Yet, slow recruitment and onboarding impact a company's ability to build an agile contractor workforce. Finding and effectively managing field services workers across multiple locations can be a key hurdle for businesses seeking to expand and support their clients' SLAs. Coordinating work orders across the country and communicating with on-site technicians can be a challenge. Manual payment processes place strain on admin teams, which can result in late payments and impacting contractor retention.
Search our marketplace to find the right IT professional for your next job - sort by certifications, ratings, ZIP codes and more. Our network of contractors have completed hundreds of thousands of maintenance and installation jobs from our marketplace.
Onboard & Verify
We help you onboard at scale, and collect and verify U.S. tax ID and bank account information too. Leverage automated workflows to collect licenses and certifications. Perform background checks and drug tests through third parties on our platform.
Organize IT field service professionals into groups called Labor Clouds based on criteria you choose, like licenses and certifications, background checks, worker location and more. Our dynamic monitoring system helps ensure that workers in your Labor Clouds meet your requirements, so you can quickly identify the right worker for the right job.
Retain your contractors by paying them quickly and on time, with the payment method they prefer. Automated invoice generation, bulk payment capabilities, and the ability to withhold non-statutory deductions* reduce your administrative burden. We also support reimbursements and expenses for your contractors.
We automatically verify U.S worker Tax IDs, generate invoices, and furnish and file 1099-NEC forms. Plus, we capture worker documents including licenses and certifications to help ensure contractors meet your requirements.
See WorkMarket in action
Explore our interactive demo to see how you can leverage automation to manage independent contractors — and virtually eliminate manual processes — from onboarding to pay.
Need help managing work orders too?
We can integrate with your existing ticketing system and work management processes, or you can use ours! Our platform is designed to easily send work orders to individuals or groups of qualified contractors, setting rules such as the first person to accept the work gets the job.
Handle high volumes of work orders with ease
Easily identify which jobs still need to be filled to help ensure on-time completion
A mobile app for workers to support real-time communication, time-tracking and geofencing
Rate worker performance to build a database of top talent
Seamless integration with your existing systems
WorkMarket's open API enables integration with most of your systems, from accounting software to CRM and beyond. We also create custom automation rules to help ensure seamless workflows. As your partner throughout implementation, we work with you to create "touchless" integrations based on your business needs.
With WorkMarket, Quantum's contractors benefit from “knowing exactly what needs to be done, specific timeframes, and how to process their reports.”
Business Analyst, Quantum Installation Group
The all-in-one system to manage your independent contractors:
Manage work assignments
Fast, flexible payments
Dashboard reporting and analytics
Integrate with your existing systems
* The term “non-statutory deductions” is used solely for ease of reference and its use is not meant to indicate or imply an employer/employee relationship. WorkMarket does not handle garnishment withholding calculations, remittance to agencies, or agency reporting.