Client Story

Driving growth with 10k+ freelancers

This leader in translation services relies on thousands of freelancers, but manual processes to onboard and manage these contractors hindered growth. WorkMarket enabled them to automate their processes, and gave them the visibility to scale operations.

Young woman working on a laptop wearing a headset and taking notes

The Challenge

As the leading provider of translation services in over 160 countries, this company counted on an extensive network of 10,000+ freelancers. Their growth was slowed by cumbersome onboarding processes, inefficient assignment workflows and fragmented reporting in spreadsheets. Internal team members were spending hours just to find workers with the proper qualifications. They also lacked visibility into worker performance and engagement metrics, which hindered the ability to scale operations.

Efficient onboarding

Faster onboarding

WorkMarket helped the company launch a branded marketing campaign to recruit workers onto the platform. Using the platform's automated workflows, new freelancers could quickly onboard -- and within just a few weeks, hundreds of the company's pre-vetted freelancers were engaged and completing work.

WorkMarket interface showing onboarding requirements and talent dashboard
Smart Talent Organization

Organizing talent for faster deployment

With WorkMarket’s Labor Clouds, the company could organize its vast network of independent contractors into 400+ pools of talent based on skills, locations and business needs. Project managers could easily find the right talent for the right work in an instant, driving productivity and business growth.

WorkMarket interface showing labor clouds and a list of contractors
Single Source of Record

Centralized system

With WorkMarket, the company manages their entire process in a single automated, secure system so projects can be assigned, delivered and paid out seamlessly at scale. Automated processes allow project managers to get more work done for less, while reporting data at their fingertips is enabling them to continuously improve processes.

WorkMarket interfaces showing review and approve assignment screens

Why WorkMarket

When you partner with us, we’ll enable you to better manage your independent contractors and unlock new possibilities for your business.

Attract top-tier talent

A great onboarding and payment experience for workers

Meet customer demand

Quickly identify the right workers for the right jobs

Scale your business fast

Talent base grows — not administrative burden

Improve compliance

Efficiently verify and track your business requirements

Gain visibility into your workforce

Real-time analytics on contractor spend and usage

Reduce cost, drive profitability

Automated processes save time and money

Two-minute overview

Two-minute overview

See how to automate workflows, from onboarding to paying your contractors.

Interactive demo

Interactive demo

Click through our self-guided demo to see how you can manage and pay contractors with ease.

Contact us today

Contact us today

Learn how our independent contractor management system can be customized for your needs.